At pk007, we understand that your personal data is yours. This Privacy Policy explains exactly what information pk007 collects from Pakistani players, why we collect it, how we use and store it, who we may share it with, and what rights you hold over your own data. We are committed to handling your personal information with transparency, care, and full respect for your privacy — always.
Our Privacy Commitments
Six core principles that guide how pk007 handles your personal data at every step.
pk007 does not sell, rent, or trade your personal information to third-party marketers or data brokers under any circumstances. Your data exists to operate your account and improve your experience — nothing else. This is absolute and non-negotiable at pk007.
All personal data transmitted to and from pk007 is encrypted using 256-bit SSL/TLS encryption — the same standard used by major banks and financial institutions. Data at rest is encrypted using AES-256 on secured pk007 servers with strict access controls.
pk007 collects only the personal information strictly necessary to provide you with our services, verify your identity, process your PKR transactions, and meet our obligations under international gaming regulations. We do not collect data we do not need.
pk007 retains your personal data only for as long as your account is active and for such additional period as required by our licensing obligations and applicable law. Once retention periods expire, data is securely deleted or permanently anonymised from pk007 systems.
You retain the right to access, correct, port, and request deletion of your personal data held by pk007 at any time. Requests are handled by our data team within 30 days. For all data-related requests, contact our support team via live chat or email.
If pk007 has your consent to send promotional communications, you may withdraw that consent at any time through your account settings or by contacting support. Opting out of marketing does not affect your ability to use any pk007 service or receive transactional account notifications.
This Privacy Policy ("Policy") describes how pk007 ("pk007," "we," "our," "us"), the operator of the online betting and casino platform at pk007.bio ("Platform"), collects, processes, stores, and protects personal information belonging to registered users, prospective users, and visitors ("you," "User," "Player").
pk007 operates under an international gaming licence and is committed to maintaining the highest standards of data privacy and security for all players, including those based in Pakistan. This Policy is intended to be read alongside our Terms and Conditions and Responsible Gaming Policy, all of which are published on the pk007 Platform.
By registering a pk007 account, making a deposit, placing a bet, or otherwise accessing any feature of the Platform, you acknowledge that you have read this Privacy Policy and consent to the processing of your personal data as described herein. If you do not accept this Policy, you must not use the pk007 Platform.
pk007 is the data controller responsible for your personal information collected via the pk007 Platform. As data controller, pk007 determines the purposes and means by which your personal data is processed. All data processing activities carried out by pk007 are conducted in accordance with the requirements of our international gaming licence, applicable data protection regulations, and the terms of this Policy.
For all data-related enquiries, requests to exercise your rights, or privacy concerns, please contact the pk007 data team through live chat or at the email address listed in Section 15 of this Policy. We aim to acknowledge all data requests within 5 business days and resolve them within 30 calendar days.
pk007 collects the following categories of personal data from Players, depending on the nature of your interaction with the Platform:
| Data Category | Examples | Purpose |
|---|---|---|
| Identity | Name, DOB, CNIC copy | Account verification, KYC compliance |
| Contact | Email, phone, address | Account management, support, notifications |
| Financial | PKR transactions, payment method refs | Payment processing, AML compliance |
| Gameplay | Bet history, session records | Account operation, dispute resolution, RG monitoring |
| Technical | IP address, device type, browser | Security, fraud detection, platform optimisation |
| Communications | Support chats, complaint records | Customer service, regulatory record-keeping |
pk007 collects personal data through the following channels:
pk007 uses your personal data for the following purposes:
pk007 processes your personal data under the following legal bases:
As an internationally licensed online gaming operator, pk007 may process and store personal data on servers located outside Pakistan. Where personal data is transferred to countries that may not provide the same level of data protection as your home jurisdiction, pk007 ensures that appropriate safeguards are in place — including contractual protections (Standard Contractual Clauses or equivalent), data processing agreements, and technical security measures — to protect your data to the standards described in this Policy.
By using the pk007 Platform, you acknowledge and consent to the transfer of your personal data to such jurisdictions as may be necessary for the operation of pk007's services, subject always to the protections described in this Policy.
pk007 uses cookies and similar tracking technologies to operate the Platform effectively and improve your experience. The following categories of cookies are used:
You can control cookie settings through your browser. Please note that disabling certain cookies may affect the functionality of the pk007 Platform, particularly login and session management features.
pk007 retains personal data for as long as your account is active and for such additional period as required by our international gaming licence, applicable AML regulations, and legal obligations. The following general retention periods apply:
At the end of applicable retention periods, pk007 will securely delete or permanently anonymise your personal data from all active systems. Backup data subject to retention schedules is handled in accordance with our internal data lifecycle management procedures.
pk007 implements a comprehensive set of technical and organisational security measures to protect your personal data from unauthorised access, accidental loss, destruction, or disclosure. These include:
In the event of a data security incident that poses a risk to your rights and freedoms, pk007 will notify affected players without undue delay and in compliance with our notification obligations under applicable law.
As a pk007 player, you hold the following rights over your personal data. To exercise any of these rights, contact our support team via live chat or email. We will respond within 30 calendar days:
You have the right to request a copy of all personal data pk007 holds about you, along with information about how it is being used and with whom it has been shared.
You have the right to request correction of any inaccurate or incomplete personal data that pk007 holds about you. Corrections to core identity data may require submission of supporting documentation.
You may request deletion of your personal data from pk007 systems where it is no longer necessary for the purpose for which it was collected, subject to our legal retention obligations under gaming licence and AML requirements.
You may request that pk007 restrict processing of your personal data in certain circumstances — for example, while a dispute regarding data accuracy is being resolved.
Where processing is based on your consent or on a contract, you may request that pk007 provide your personal data in a structured, commonly used, and machine-readable format for transfer to another service.
You have the right to object to processing of your personal data based on pk007's legitimate interests, including profiling for marketing purposes. You may withdraw marketing consent at any time through account settings.
The pk007 Platform is strictly intended for adults aged 21 years and over. pk007 does not knowingly collect personal data from any person under the age of 21. Age verification is mandatory as part of the pk007 registration process and is enforced before any real-money activity is permitted.
If pk007 becomes aware that personal data has been collected from an individual under the age of 21 — whether through a registration misrepresentation or any other means — that account will be immediately closed, all associated data will be deleted in accordance with our data lifecycle procedures, and any funds held in the account will be subject to review pursuant to our Terms and Conditions.
If you believe a minor has registered on pk007, please contact our support team immediately via live chat or email so that we can take prompt action.
pk007 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, regulatory obligations, or operational requirements. Material changes to this Policy will be communicated to registered players via email notification and/or a prominent notice on the pk007 Platform at least fourteen (14) days before the changes take effect.
The date of the most recent revision is displayed at the top of this Policy. We encourage you to review this Policy periodically. Your continued use of the pk007 Platform after the effective date of a revised Privacy Policy constitutes your acceptance of the updated terms.
For any questions about this Privacy Policy, to submit a data subject request, or to raise a privacy concern, please contact the pk007 data team through the following channels:
When contacting pk007 to exercise a data right, please clearly state the nature of your request and provide sufficient information to allow us to verify your identity before disclosing or modifying any personal data. We will acknowledge your request within 5 business days and aim to complete it within 30 calendar days.
Our support team handles data requests and privacy enquiries 24/7, every day of the year — including Eid and all Pakistani public holidays. Reach us instantly on live chat.